Privacy Policy

This Privacy Policy describes how Aleria Ingram collects, uses, protects, and discloses information in connection with our website, client engagements, and business operations.

1. Introduction

Aleria Ingram respects the privacy of our website visitors, prospective clients, and business partners. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when interacting with our website or services. This policy applies to information collected through our website, email communications, and direct business interactions.

2. Information We Collect

We may collect personal information that you provide directly, such as your name, email address, phone number, company name, project details, and any information included in a contact form or inquiry. We may also collect technical and operational information automatically through the website, including IP address, browser type, device information, referral source, pages visited, and timestamps. We may retain records of communications, service discussions, and project-related materials when necessary to support a client relationship or business inquiry.

3. How We Use Information

We use personal information to respond to inquiries, provide services, communicate project details, manage client relationships, support product development and engineering engagements, improve the website and customer experience, and maintain security and operational integrity. We may also use information to comply with contractual obligations, legal requirements, and internal business processes. We do not sell personal information to third parties for marketing purposes.

4. Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to understand usage patterns, measure performance, and improve the user experience. These tools may collect information such as pages viewed, visit duration, referral pages, and device characteristics. You may configure your browser to reject or limit cookies, although some website features may not function correctly if cookies are disabled.

5. Information Sharing and Disclosure

We may share personal information with trusted third-party service providers that support our operations, such as website hosting, analytics, communications, and business infrastructure. These providers are expected to use the information only as directed by Aleria Ingram and in accordance with appropriate confidentiality obligations. We may also disclose information when required by law, legal process, regulation, or to protect the rights, property, or safety of Aleria Ingram, our clients, or others.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, support business operations, meet contractual or legal obligations, and resolve disputes. When information is no longer needed, we will securely delete, destroy, or anonymize it in accordance with our retention practices and applicable law.

7. Security

We implement reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, unauthorized disclosure, loss, misuse, or alteration. No method of transmission or storage is completely secure, and while we take commercially reasonable steps to protect data, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding access to, correction of, deletion of, or objection to the processing of your personal information. If you would like to request information about the personal data we hold about you, request a correction, or ask that your information be deleted where appropriate, please contact us using the details listed below. We may need to verify your identity before fulfilling certain requests.

9. International Transfers

Aleria Ingram operates across international teams and may process information in locations outside of your home jurisdiction. When we transfer personal information internationally, we use reasonable safeguards and contractual mechanisms designed to protect the data in line with applicable privacy laws and business requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When material changes are made, we will update the effective date and revise the policy as needed. Continued use of our website or services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or your rights regarding your data, please contact us at hello@aleriaingram.com. We are committed to responding to privacy requests in a timely and transparent manner.